I would recommend your excellent service
From: Pablo Catalan [mailto:pablo.catalan@]
Sent: Wednesday, January 27, 2010 4:08 PM
To: Diana
Subject: Re: 09-12-007-11 — Your move has been delivered!!!
Hi Diana,
Today we received all our packages, and let me tell you they all arrived in well shape.
The service was wonderful, on time (actually weeks before the date Luis told me in the US), and we did not need to do much, just wait at our home door.
I would recommend your service to any acquaintance that might be planning to move out.
Luis was great, so please give my thanks to him, he did a great job, taking care of all the little details, and answering all our questions and requirements.
The only advice is to improve your tracking system. It was not easy to read through.
Overall. the service was excellent.
Best,
Pablo
09-12-007-11 From GA to Chile
Frank, the move went very smoothly.
From: Kala Davis [mailto:kala1125@]
Sent: Monday, January 18, 2010 10:22 PM
To: ‘Frank’
Subject: RE: Shipping items from the United States
Hi Frank,
I thought the move went very smoothly.
The movers were prompt and courteous.
My only complaint is that it took a little over 10 weeks to get there, but that was not really anyone’s fault.
Just having to deal with customs.
Kala Davis
09-04-008-10 Cypress TX to Camberly UK
I can highly recommend Frank and IntlMOVE
I have been so fortunate to have had Frank helping me co-ordinate my move from the US to UK.
If you are going to move with IntlMOVE, make sure Frank is your guy! I had a RUSH job, and the assistance I was given was second to none.
I was faced with a very stressful situation of clearing the deceased estate of my parents in a very short space of time.
With Frank’s continued help, this was a task that was made so much easier than it could have been.
Thank you Frank for making one more thing on my list go smoothly.
I will personally have NO hesitation what-so-ever recommending IntelMOVE to anyone.
A fantastic relocation company with fantastic people working for them.
Thank you so much again,
Eve Skillicorn
IntlMOVE – International Movers
IntlMOVE is a leader in the Household Goods international shipping industry, serving its customers with professionalism, reliability efficiency and honesty.
Each month, thousands of customers contact IntlMOVE for their international shipping needs and their satisfaction is widely recognized through the numerous amounts of positive testimonials we receive.
IntlMOVE has grown at an exceptional rate over the past six years because of our commitment to providing our clients with exceptional service, that equates to a lot of happy clients!
At IntlMOVE, we know how important it is to trust an International Movers with your prized possessions.
IntlMOVE wants to earn your trust, which is why we invite you to come and check our operation.
If you cannot visit the facilities personally, we ask you to invite someone you trust to visit our warehouse.
IntlMOVE sets very high standards that are maintained by our well-trained staff.
We are proud of our unparalleled facilities and it is our pleasure to show you around so you can be sure your personal belongings are in good hands.
When choosing an international mover, it is important to consider price but that is only one piece to the puzzle.
Choosing an honest and reliable company who will give you the quality and service you deserve should be more important.
You want to choose a company that has the resources and expertise to coordinate a stress free move overseas.
IntlMOVE will communicate with you through email, which is the fastest and most efficient form of communication and give you details about the progress of your international shipment every step of the way.
Whether you need door-to-door or door-to-port service, IntlMOVE can help.
Door-to-door service includes picking up your belongings at your home, load them into a container, shipping your belongings overseas, customs clearing and delivering your items to your new home.
You will receive the same level of attention if you choose a door-to-port service, but you will have to take over the responsibility of customs clearance and delivery to your new home.
IntlMOVE handles less than container loads (LCL) and full container loads (FCL).
Our move consultants will guide you through the international moving process, which can oftentimes be confusing.
You will receive personalized attention from your move consultant who will manage your international move so you can relax and focus on getting settled into your new home.
IntlMOVE takes great pride in all of its interactions with clients, which is why we spend time and resources in making sure our staff is knowledgeable and detail oriented to give you the best service in the industry.
Your household goods and personal effects will be handled with the utmost care while in transit to the new overseas destination.
Creative marketing and fast-paced sales pitches might get your attention, but seeing is believing and after seeing our operations and meeting our staff, you will know that IntlMOVE is the right choice for handling your international move.
Your efficiency is fantastic
From: Nikki Collins [mailto:tahitiannikki@]
Sent: Wednesday, December 30, 2009 9:09 PM
To: supervisegloria@intlmove.com
Subject: RE: Confirm Email Monday for PUA
That’s wonderful.
I did reply to the confirmed date, but I “cc” the admn. dept.
I just told PUA team that the time and date was perfect.
We are most pleased, and thank you for your holiday wishes.
Your efficiency is fantastic, and we appreciate the great communication you have with us.
Happy New Year,
Nikki
10-01-009-19 International Move California to England
Thank you Gloria
From: Kerry Ramm [mailto:kerrygirl30@]
Sent: Sunday, December 27, 2009 12:58 PM
To: Gloria
Subject: RE: Shipping 08-11-003-17
| Hi Gloria, sorry for the delay, i have been busy and i neglected to thank you for the safe return of my stuff to the uk, so thank you!!! Plus i do have a question for you, i might need to ship back a couple more things, it will definately not be the volume i had before, but tooo heavy for me to send airmail Is there a limit to how much you can send???? as i know you cannot send anything via post office anymore by ship… could you please let me know as i may be doing buisness with you again LOL Thanks Gloria, hope youre having a merry christmas… Happy Holidays! kerry ramm
|
Luis you are simply the best
From: Mharris [mailto:panamaone@]
Sent: Tuesday, December 15, 2009 6:31 AM
To: Administration Department
Cc: Luis Barrios; Operations; Gina; Support@intlmove.com
Subject: Re: Passport/Chanel – Move Date Dec. 28th 09-12-013-23
I look forward to completing the move with Intlmove.
Thank for your assistance in this process.
Luis, I look forward to you to continúe managing my move from door to door.
You are definitely a professional and a pleasure to work with.
Will adminstration send me a new contract with the changes in order for me to complete the paperwork required to make this move official on December 28, 2009 on the books?
I trust and know that my move will be successful based on the assurance you have provided me during this stressful process.
Please understand this is my first international move and everything that must happen is new and confusing to me.
Again, I have confidence that my goods will arrive in Panama as planned
Luis, I look forward to our contiued successful relationship during the duration of my move.
You are simply the best and your follow through is second to none. I want to personally thank you.
Regards
Magnolia Harris
Luis Excellent Service Levels
From: john paul [mailto:]
Sent: Thursday, November 19, 2009 4:00 PM
To: Luis
Subject: Excellent Service Levels
Hi Luis,
I wanted to take a moment to thank you and the services offered by INTLMOVE for my move from US to the UK.
You have been very helpful from the beginning taking me through the process. You guys are very professional and let people like me be at peace.
I have already recommended INTLMOVE to my colleagues who are in the process of moving to the UK.
Thankyou again and we look forward to working with you in the future.
Regards,
John Paul
09-11-021-06
IntlMOVE Goes Green
IntlMOVE became a little greener last Friday! All of the energy guzzling metal halide lamps at IntlMOVE’s Miami consolidation warehouse have now been replaced with an energy efficient fluorescent lighting system.
At IntlMOVE our primary commitment is being the best International Movers in the business providing excellent customer service to our clients. However, the effects of climate change can no longer be ignored and IntlMOVE is committed to joining the ever growing list of environmentally and socially responsible companies that are taking steps (however big or small) to help preserve our planet. After all, what good is being able to move the world, if there is no world left to move?
We look forward to bringing you more green updates from IntlMOVE – Your International Movers
Moving from Maryland to France
From: Nicolas Prat
Sent: Saturday, November 14, 2009 2:09 PM
To: lionel@dolphinmovers.com
Cc: mercedes@intlmove.com
Subject: Re: FW: Delivery
