Doug – delightful experience to work with you
From: zuowei wang [mailto:zuowwang@]
Sent: Thursday, March 11, 2010 11:52 AM
To: Doug
Cc: admistration intlmove
Subject: Re: Thank you for your order and important information for your move overseas
Dear Doug,
Thank you very much for all the arrangements about our door-to-door shipment from Ann Arbor, Michigan to Reading, England.
The ordering procedure went smoothly, and we have been contacted by PUA to set up the pick-up date on next Tuesday (March 16th). We are looking forward to having a smooth and safe shipment of our belongings to England.
It was a very delightful experience to work with you and we are happy with the services you provided. We would strongly recommend you and your company to all our friends who will have similar moving needs.
Many thanks!
Zuowei Wang
I would recommend your excellent service
From: Pablo Catalan [mailto:pablo.catalan@]
Sent: Wednesday, January 27, 2010 4:08 PM
To: Diana
Subject: Re: 09-12-007-11 — Your move has been delivered!!!
Hi Diana,
Today we received all our packages, and let me tell you they all arrived in well shape.
The service was wonderful, on time (actually weeks before the date Luis told me in the US), and we did not need to do much, just wait at our home door.
I would recommend your service to any acquaintance that might be planning to move out.
Luis was great, so please give my thanks to him, he did a great job, taking care of all the little details, and answering all our questions and requirements.
The only advice is to improve your tracking system. It was not easy to read through.
Overall. the service was excellent.
Best,
Pablo
09-12-007-11 From GA to Chile
Frank, the move went very smoothly.
From: Kala Davis [mailto:kala1125@]
Sent: Monday, January 18, 2010 10:22 PM
To: ‘Frank’
Subject: RE: Shipping items from the United States
Hi Frank,
I thought the move went very smoothly.
The movers were prompt and courteous.
My only complaint is that it took a little over 10 weeks to get there, but that was not really anyone’s fault.
Just having to deal with customs.
Kala Davis
09-04-008-10 Cypress TX to Camberly UK
I can highly recommend Frank and IntlMOVE
I have been so fortunate to have had Frank helping me co-ordinate my move from the US to UK.
If you are going to move with IntlMOVE, make sure Frank is your guy! I had a RUSH job, and the assistance I was given was second to none.
I was faced with a very stressful situation of clearing the deceased estate of my parents in a very short space of time.
With Frank’s continued help, this was a task that was made so much easier than it could have been.
Thank you Frank for making one more thing on my list go smoothly.
I will personally have NO hesitation what-so-ever recommending IntelMOVE to anyone.
A fantastic relocation company with fantastic people working for them.
Thank you so much again,
Eve Skillicorn
Diana, thanks again
From: quang nguyen [mailto:qtend@]
Sent: Monday, January 04, 2010 7:40 PM
To: Diana
Subject: Re: 1438291 Required Information to place your order and schedule your shipment
Diana,
Thanks again for making this happens
I do appreciated so much for you making everything hassle-free for my move.
I have spoken to Steven; picking up agent in Dallas and have set up the date for the 19 of January because he does not have the 18 available.
Thanks again.
Will call you when I get back in town.
My deepest gratitude for your understand, concern and working with me on this.
Thanks.
Quang
10-01-002-07 TX to Vietnam
IntlMOVE – International Movers
IntlMOVE is a leader in the Household Goods international shipping industry, serving its customers with professionalism, reliability efficiency and honesty.
Each month, thousands of customers contact IntlMOVE for their international shipping needs and their satisfaction is widely recognized through the numerous amounts of positive testimonials we receive.
IntlMOVE has grown at an exceptional rate over the past six years because of our commitment to providing our clients with exceptional service, that equates to a lot of happy clients!
At IntlMOVE, we know how important it is to trust an International Movers with your prized possessions.
IntlMOVE wants to earn your trust, which is why we invite you to come and check our operation.
If you cannot visit the facilities personally, we ask you to invite someone you trust to visit our warehouse.
IntlMOVE sets very high standards that are maintained by our well-trained staff.
We are proud of our unparalleled facilities and it is our pleasure to show you around so you can be sure your personal belongings are in good hands.
When choosing an international mover, it is important to consider price but that is only one piece to the puzzle.
Choosing an honest and reliable company who will give you the quality and service you deserve should be more important.
You want to choose a company that has the resources and expertise to coordinate a stress free move overseas.
IntlMOVE will communicate with you through email, which is the fastest and most efficient form of communication and give you details about the progress of your international shipment every step of the way.
Whether you need door-to-door or door-to-port service, IntlMOVE can help.
Door-to-door service includes picking up your belongings at your home, load them into a container, shipping your belongings overseas, customs clearing and delivering your items to your new home.
You will receive the same level of attention if you choose a door-to-port service, but you will have to take over the responsibility of customs clearance and delivery to your new home.
IntlMOVE handles less than container loads (LCL) and full container loads (FCL).
Our move consultants will guide you through the international moving process, which can oftentimes be confusing.
You will receive personalized attention from your move consultant who will manage your international move so you can relax and focus on getting settled into your new home.
IntlMOVE takes great pride in all of its interactions with clients, which is why we spend time and resources in making sure our staff is knowledgeable and detail oriented to give you the best service in the industry.
Your household goods and personal effects will be handled with the utmost care while in transit to the new overseas destination.
Creative marketing and fast-paced sales pitches might get your attention, but seeing is believing and after seeing our operations and meeting our staff, you will know that IntlMOVE is the right choice for handling your international move.
Your efficiency is fantastic
From: Nikki Collins [mailto:tahitiannikki@]
Sent: Wednesday, December 30, 2009 9:09 PM
To: supervisegloria@intlmove.com
Subject: RE: Confirm Email Monday for PUA
That’s wonderful.
I did reply to the confirmed date, but I “cc” the admn. dept.
I just told PUA team that the time and date was perfect.
We are most pleased, and thank you for your holiday wishes.
Your efficiency is fantastic, and we appreciate the great communication you have with us.
Happy New Year,
Nikki
10-01-009-19 International Move California to England
Thank you Gloria
From: Kerry Ramm [mailto:kerrygirl30@]
Sent: Sunday, December 27, 2009 12:58 PM
To: Gloria
Subject: RE: Shipping 08-11-003-17
| Hi Gloria, sorry for the delay, i have been busy and i neglected to thank you for the safe return of my stuff to the uk, so thank you!!! Plus i do have a question for you, i might need to ship back a couple more things, it will definately not be the volume i had before, but tooo heavy for me to send airmail Is there a limit to how much you can send???? as i know you cannot send anything via post office anymore by ship… could you please let me know as i may be doing buisness with you again LOL Thanks Gloria, hope youre having a merry christmas… Happy Holidays!kerry ramm
|
Luis you are simply the best
From: Mharris [mailto:panamaone@]
Sent: Tuesday, December 15, 2009 6:31 AM
To: Administration Department
Cc: Luis Barrios; Operations; Gina; Support@intlmove.com
Subject: Re: Passport/Chanel – Move Date Dec. 28th 09-12-013-23
I look forward to completing the move with Intlmove.
Thank for your assistance in this process.
Luis, I look forward to you to continúe managing my move from door to door.
You are definitely a professional and a pleasure to work with.
Will adminstration send me a new contract with the changes in order for me to complete the paperwork required to make this move official on December 28, 2009 on the books?
I trust and know that my move will be successful based on the assurance you have provided me during this stressful process.
Please understand this is my first international move and everything that must happen is new and confusing to me.
Again, I have confidence that my goods will arrive in Panama as planned
Luis, I look forward to our contiued successful relationship during the duration of my move.
You are simply the best and your follow through is second to none. I want to personally thank you.
Regards
Magnolia Harris
Thank you Doug, I will Recommend IntlMOVE
From: Danielle Yuen
Sent: Monday, November 30, 2009 7:46 PM
To: Doug
Subject: Letter of Rec.
| Hello Doug,Thank you again for coordinating my international move. From planning to pick-up, everything ran smoothly. Communication with you, billing and the insurance provider have also been smooth. I was especially pleased with the local moving company that you hired in NY. They were incredible – they called me to confirm the move date, arrived promptly and were very helpful with packing all our furniture and odds-and-ends.I would definitely recommend Intlmove to friends and family. Thank you again, and I look forward to receiving my stuff in the coming weeks! ~danielle yuen
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