Luis you are simply the best
From: Mharris [mailto:panamaone@]
Sent: Tuesday, December 15, 2009 6:31 AM
To: Administration Department
Cc: Luis Barrios; Operations; Gina; Support@intlmove.com
Subject: Re: Passport/Chanel – Move Date Dec. 28th 09-12-013-23
I look forward to completing the move with Intlmove.
Thank for your assistance in this process.
Luis, I look forward to you to continúe managing my move from door to door.
You are definitely a professional and a pleasure to work with.
Will adminstration send me a new contract with the changes in order for me to complete the paperwork required to make this move official on December 28, 2009 on the books?
I trust and know that my move will be successful based on the assurance you have provided me during this stressful process.
Please understand this is my first international move and everything that must happen is new and confusing to me.
Again, I have confidence that my goods will arrive in Panama as planned
Luis, I look forward to our contiued successful relationship during the duration of my move.
You are simply the best and your follow through is second to none. I want to personally thank you.
Regards
Magnolia Harris
Thank you Doug, I will Recommend IntlMOVE
From: Danielle Yuen
Sent: Monday, November 30, 2009 7:46 PM
To: Doug
Subject: Letter of Rec.
| Hello Doug,Thank you again for coordinating my international move. From planning to pick-up, everything ran smoothly. Communication with you, billing and the insurance provider have also been smooth. I was especially pleased with the local moving company that you hired in NY. They were incredible – they called me to confirm the move date, arrived promptly and were very helpful with packing all our furniture and odds-and-ends.I would definitely recommend Intlmove to friends and family. Thank you again, and I look forward to receiving my stuff in the coming weeks! ~danielle yuen
|
Luis Excellent Service Levels
From: john paul [mailto:]
Sent: Thursday, November 19, 2009 4:00 PM
To: Luis
Subject: Excellent Service Levels
Hi Luis,
I wanted to take a moment to thank you and the services offered by INTLMOVE for my move from US to the UK.
You have been very helpful from the beginning taking me through the process. You guys are very professional and let people like me be at peace.
I have already recommended INTLMOVE to my colleagues who are in the process of moving to the UK.
Thankyou again and we look forward to working with you in the future.
Regards,
John Paul
09-11-021-06
IntlMOVE Goes Green
IntlMOVE became a little greener last Friday! All of the energy guzzling metal halide lamps at IntlMOVE’s Miami consolidation warehouse have now been replaced with an energy efficient fluorescent lighting system.
At IntlMOVE our primary commitment is being the best International Movers in the business providing excellent customer service to our clients. However, the effects of climate change can no longer be ignored and IntlMOVE is committed to joining the ever growing list of environmentally and socially responsible companies that are taking steps (however big or small) to help preserve our planet. After all, what good is being able to move the world, if there is no world left to move?
We look forward to bringing you more green updates from IntlMOVE – Your International Movers
Moving from Maryland to France
From: Nicolas Prat
Sent: Saturday, November 14, 2009 2:09 PM
To: lionel@dolphinmovers.com
Cc: mercedes@intlmove.com
Subject: Re: FW: Delivery
|
IntlMOVE Operation
IntlMOVE, Consolidation services.
IntlMOVE is a leading International Movers specializing in shipping household goods and personal effects from the USA overseas.
Over the last six years IntlMOVE has kept growing at an exceptional rate.
IntlMOVE warehouse provides consolidation services shipping less than container load (LCL) shipments in groupage containers.
Currently, IntlMOVE ships groupage containers to Europe, Australia, India and Panama and the list is growing.
These consolidation services are handled by IntlMOVE designated service departments:
IntlMOVE UK manages groupage containers and full container load (FCL) destined to the UK and Europe.
IntlMOVE Australia manages groupage containers and full container load (FCL) destined to Australia.
IntlMOVE India manages groupage containers and full container load (FCL) destined to India.
IntlMOVE Panama manages groupage containers and full container load (FCL) destined to Panama.
IntlMOVE, Come and see our operation.
IntlMOVE motto is “Come and see our Operation”, if you cannot, then ask someone whose opinion you trust, to visit our warehouse.
We are proud of the high standards of IntlMOVE operation and happy to show you around.
This is the safest way to choose your International Movers.
Price is important, but should never be the only criteria when choosing your International Movers.
Great web sites and professional “Internet Marketing” are a must in today’s marketing, some companies excel in these disciplines more than others, but the service you are going to get will come from the owners directors and the employees of the organization you hired.
Check them out! See them in their working place, nothing can help you judge and choose better.
Doug, you have made my move from New York City to Patillas Puerto Rico so easy
From: new york [mailto:cc81968]
Sent: Friday, November 06, 2009 2:20 PM
To: moving
Subject: RE: 09-11-019-14_BALANCE DUE REMINDER
Doug, you have made my move from New York City to Patillas Puerto Rico so easy, you handled all the arrangements step by step I had nothing to worry about. Thanks for all your help. Irvin Hernandez
09-11-019-14
Luis made my experience with IntlMove a good one.
From: Higary Chan On Behalf Of Gary Chan
Sent: Thursday, October 15, 2009 4:42 PM
Att: Operation Department
I just wanted to write you regarding Luis Barrios, who has been handling my specific delivery from Los Angeles to Hong Kong. I wanted to point out his hard work and time spent on our delivery to ensure my satisfaction with the delivery. In every step of the process, Luis has informed me exactly what has been happening, and what is needed from me.
For example, when I was charged extra for the additional unexpected weight, Luis researched every possibility to make sure the charges were valid and correct. He also took time to research the charges from my bill after I contacted him.
Another example is when we were charged a $500 late fee. Luis understood my situation (I was traveling at the time) and fought to get the charges waived. I understand that it took a lot of his time and energy and I am extremely appreciative of his work to get the charges waived.
So I am glad and thankful that Luis has been the one who has handled my delivery and he has made my experience with IntlMove a good one.
Sincerely
Gary Chan
IntlMOVE Your International Movers – Honesty and Integrity
IntlMOVE main asset is its dedicated, committed and well trained staff
We, at IntlMOVE, continuously invest time and resources in our employees
Our customers’ first contact is with IntlMOVE’s Move Consultants.
Each of IntlMOVE’s Move Consultants is a trained professional, following our company goal to serve our customers honestly and efficiently
IntlMOVE’s Move Consultants are trained to build a wide referral base in order to obtain half of his / her customers by way of referrals
Each satisfied customer eventually refers a friend or relative requiring the services of International Movers, and over the years, our Move Consultants build up a great number of satisfied customers providing a constant stream of customers requiring our services
We, at IntlMOVE, vigorously promote this attitude and goal, setting a target of “50% bookings from referrals” for our Move Consultants
We believe that promoting this approach and attitude, develops an unparalleled level of integrity and dedication to our customers needs and satisfaction
Our Move Consultants will not produce “half truth statements” in order to secure a sale:
• They will not under estimate the transit time for your shipment
• They will not provide “guarantees”, where such guarantees are not in their control
• They will not furnish an unrealistic rate in order to get an order
• They will not produce a misleading quote with small print allowing overcharging
Our Move Consultants will work with you honestly and with integrity
• They will provide you with the best price for shipping your household goods
• They will go the extra mile to fulfill your needs, including “rush pick ups”
• They will regretfully rather “lose” your order than provide you with misleading information regarding transit time and estimated time of arrival
We accept that we can not fully satisfy 100% of the thousands customers that contact us each month; but we sure try to, and we take great pride in achieving a high percentage of success, as represented in the constant flow of testimonials we receive
IntlMOVE – For honest, dedicated and professional International Moving Services
Hi Doug…Thanks again for your hard work and honesty
From: Peter Weld
Sent: Tuesday, October 06, 2009 11:12 PM
To: info@intlmove.com
Subject: home sweet home!
Hi Doug!
Just wanted to let you know my mothers shipment arrived in the U.K in perfect
condition and on time. Thanks again for your hard work and honesty.
Cheers,
Peter Weld
