From: Morrell Cpl Madeline
Sent: Monday, September 21, 2009 3:54 PM
To: doug@intlmove.com
Subject: Ref#09-10-001-02 

Dear IntlMove, Inc.,
 I must say how glad I am that I chose you as my moving company and that I
got Doug as a coordinator. I have been very happy with the process and you made this time of transition all the more easier for myself and family.
Getting out of the military is already hard enough, especially at a young
age, and then dealing with a move -with expenses out of my own pocket- to
get back “home” makes it all even tougher to deal with.
Having never handled my “own” move, I was completely confused and unsure about everything – not to mention very nervous about paying money without even having gone through the move yet!
Doug was very patient with me and has been with me the whole way. He is the one that convinced me to go with IntlMove in the first place. His insistency and faithful phone calls every two days helped me make up my mind, and so far I have not been sorry for the choice I have made.
Doug has explained to me every little aspect in full detail, hiding nothing,
and being very honest about the expenses that I would be facing, not to
mention timely in his responses to my emails and phone messages.
I would not have chosen anyone but Doug to help me out – he is very friendly and pleasant to talk to.
The Admin department has also been very helpful and patient with
explanations and also timely with the responses to my inquiries in regards
to the process. I appreciate the patience, since I have no knowledge of the
moving business.
Thank you all, InltMove, Doug, for the great service. If I should ever have to consider moving “out of my own pocket” again, you will definitely be my first choice!

Madeline Morrell

This information is prepared by IntlMOVE for IntlMOVE’s customers moving to Italy and Shipping Household Goods or Personal Effects from USA to Italy.

If you are moving to Italy  and plan to ship your household goods and  personal effects, there are customs regulations in Italy you need to consider .
Below are Italy’s rules and regulations regarding the importation of used household goods and personal belongings

REQUIRED DOCUMENTS FOR MOVING TO ITALY AND SHIPPING HOUSEHOLD GOODS FROM USA TO ITALY

• Passport (copy)
• Residence Visa
• Work Permit
• Inventory of household goods and personal belongings in Italian, signed by Customer and Visaed by Italian Consulate
• Fiscal Number (Codice Fiscale, equivalent to an American social security number)
• Consular Declaration released by the nearest Italian Consulate, certifying the length of stay abroad, the repatriation date, the Italian nationality of the Customer, and the names of the family members (for Italian citizens only)
• Residency Certificate stating number of members in the family, nationality, city and country from which he’s transferring his residence, and date of residence in Italy (for foreigners only)
• “Permesso a  Soggiorno” (permit to stay) by Police Office Foreign Department

CUSTOMS REGULATIONS FOR MOVING TO ITALY AND SHIPPING HOUSEHOLD GOODS TO ITALY

• If all documents are in order and available prior to arrival of the shipment, Customer MAY NOT have to be present at time of Customs clearance of household goods
• Used household goods are usually duty-free if owned for one year, (18 months if Italian citizen), are not for resale and are imported within six months of Customer’s arrival to Italy

DUTIABLE AND RESTRICTED HOUSEHOLD GOODS AND PERSONAL BELONGINGS ITEMS

• All consumable goods (including alcohol)
• New furniture, new household good items, wedding trousseaux, souvenirs and precious metal objects are subject to duty
• All electronic equipment (radio, TV, VCR, etc.) require an Import Permit from the Italian Ministry of Posts and Communications
  • Without an Import Permit, above household goods and personal belongings items cannot clear Customs in Italy
• Antiques, pictures, works of art, carpets etc. require Fine Arts inspection and special Import Permit from the Fine Arts authorities at extra cost, payable by Customer

PROHIBITED HOUSEHOLD OODS AND PERSONAL BELONGINGS ITEMS

• Firearms, ammunition and combat knives (including ornamental weapons) can be imported with a special permit obtained from the Police Office. They must be clearly declared on the inventory with make, type and serial number, and must not be included in the same container as the household goods
• Pornographic material
• Tobacco products and cigarettes
• Narcotics and drugs
• Animal skins
• Plants and vegetable products require a Phytosanitary Certificate
• Liquors
• Perfumes

MOTOR VEHICLES

• Non-Italians may import one auto duty-free, provided that proof of ownership and use for at least one year is obtained by means of Certificate of Origin
• Italian citizens must prove residence abroad for more than 18 months in order to import a vehicle. Vehicles imported duty-free must not be sold for a minimum of one year
• Importing new vehicles is discouraged
• Restrictions apply to autos over 2,000cc
• Documents required:
  • Ownership Title
  • Registration Card and manufacturer’s data
  • Valid Insurance onto National Territory
  • Certificate or Card Above MUST be original documents – notarized copies are NOT accepted

PETS

• Dogs, cats and birds may be imported -Dogs must bear a leash and muzzle
  A Certificate of Origin and Health is requiredCUSTOMER MUST CONTACT THE ITALIAN EMBASSY OR CONSULATE FOR ALL FURTHER DETAILS, AS ITALIAN IMPORT REGULATIONS ARE COMPLICATED AND VARY ACCORDING TO CUSTOMER’S IMMIGRATION STATUS.
• Certificate must be in Italian and language of origin and must state characteristics of the animal

 

NOTE – Customs regulations in Italy are subject to change at any time. The proceeding information is a brief summary of customs regulations applicable to household goods shipments to Italy and is being provided for general guidance to assist our Agents and Customers. Since such regulations are subject to change without notice, IntlMove cannot be held liable for any costs, damage, delays, or other detrimental events resulting from non-compliance. Always double check with your local embassy or consulate.

From: fitchic
Sent: Monday, December 11, 2006 9:25 AM
To: Michael@intlmove.com
Subject: International Move ( Philadelphia,Pa to Mestre, Italy)

Hi Michael,
I had shipped some stuff from Southampton, Pa to Venice, Italy about this time last year. I have some more stuff to ship to Italy and I was really pleased working with you the last time and was wondering if you wouldn’t mind helping me again. Your company did a great job with delivering my stuff, everything arrived in good order. Please get back to me at your earliest convenience with all the  information I would need to fill out again and with a price estimation.
Thank You, Lisa R